Terms and Conditions
Welcome to NuevoEmporium.com – By using this website, you agree to be bound by the following terms and conditions. These terms apply to all users—visitors, customers, and partners—who access, browse, purchase from, or use our services We encourage you to read all our policies carefully to ensure a smooth shopping experience with Nuevo Emporium.
General Information
NuevoEmporium.com is operated by Nuevo Emporium, a brand under Nuevo Group, based in Pune, India. By accessing or using this website, you agree to comply with and be legally bound by these Terms and Conditions, along with our Privacy Policy, Return Policy, and any other applicable rules.
Eligibility
You must be at least 18 years old or using the site under the supervision of a legal guardian to make purchases.
Product Information & Pricing
● All products listed are described to the best of our ability and accuracy. ● Prices are subject to change without prior notice. ● In case of a pricing error, we reserve the right to cancel any order placed at the incorrect price.
Order Acceptance & Cancellation
1. Orders placed through the website are subject to acceptance and confirmation via email/SMS. 2. We reserve the right to cancel or refuse any order due to: ● Product unavailability ● Payment issues ● Misuse or suspected fraudulent activity
Customization & Branding
● For customized or personalized gifts, you must provide accurate branding material (logos, taglines, etc.). ● Once approved, these orders cannot be canceled or refunded.
Intellectual Property
All content, images, product designs, and trademarks displayed on this site are the property of Nuevo Emporium or its partners. Any unauthorized use, reproduction, or copying is strictly prohibited.
User Responsibilities
By using this site, you agree: ● Not to engage in any activity that disrupts the functionality or security of the website. ● To provide accurate, current, and complete information during account creation or checkout. ● To respect the intellectual property rights of Nuevo Emporium and its partners.
Payments & Security
● We use industry-standard encryption and secure gateways for all payments. ● Nuevo Emporium is not liable for any fraud or unauthorized transaction due to user negligence (e.g., sharing OTPs or credentials).
Shipping, Returns, and Refunds
Please refer to our dedicated: ● Shipping & Delivery Policy ● Return & Refund Policy ● Cancellation Policy These form a part of this agreement.
Limitation of Liability
Nuevo Emporium shall not be liable for any: ● Indirect or consequential losses ● Delays in delivery due to force majeure ● Disputes arising from third-party service providers (logistics, payment, etc.)
Governing Law
These Terms & Conditions are governed by the laws of India, and any dispute shall be subject to the jurisdiction of the courts in Pune, Maharashtra.
Amendments
We reserve the right to amend, modify, or replace any part of these terms without prior notice. Your continued use of the website after changes constitutes your acceptance.
Contact
For any queries or legal concerns regarding these terms: Email: support@nuevoemporium.com Call/WhatsApp: +91 8080808964 Address: Nuevo Emporium, Anand Nagar, Near Santosh Hall, Sinhgad Road, Pune – 411051, Maharashtra, India