Shipping & Delivery Policy
Nuevo Emporium – Premium Gifting, Delivered with Care
At Nuevo Emporium, we ensure your gifts reach the right hands on time, in perfect condition, and wrapped in elegance. Our Shipping & Delivery policy outlines the process, timelines, and services we offer to make gifting seamless and joyful. We deliver more than products—we deliver emotions. Every gift shipped from Nuevo Emporium reflects our promise of quality, care, and commitment.
Delivery Coverage
● We offer PAN India Delivery including all major cities, towns, and remote locations via trusted logistics partners. ● International shipping available on select products—please contact us for custom requirements.
Delivery Timelines
We would dispatch the order in 1-2 working days and it should reach to you in minimum 2 days and maximum in 8 working days. ⏳ Note: Delivery timelines may vary based on pin code, product customization, and seasonal volume.
Same-Day & Next-Day Delivery
● Same-Day Delivery available in select cities for specific product categories (e.g., flowers, chocolates, gift boxes). ● Orders must be placed before 12:00 PM for same-day fulfillment. ● Applicable extra charges will be displayed during checkout
Shipping Charges
● Free Shipping on all prepaid orders above ₹999. ● A shipping charge of ₹80 applies to orders below this ₹999. ● Bulk or special packaging may include additional handling charges (will be displayed at checkout).
Order Tracking
Once dispatched, you’ll receive a tracking link via SMS & email. You can track your order status 24x7.
Packaging & Handling
● All products are carefully packed using tamper-proof, premium gift packaging. ● Fragile items include bubble-wrap and cushioning to prevent breakage.
Undelivered Orders
● If delivery fails due to an incorrect address, customer unavailability, or refusal to accept, redelivery may be attempted. ● Re-delivery charges may apply if the item returns to origin.
Special Requests
● Custom delivery instructions, surprise gift packaging, or delivery on specific dates can be arranged. ● Add instructions during checkout or contact our team for assistance.